Is your pallet pickup free, paid, or worth money?
Four questions. The answer shows its reasoning, so you know what would change it. It's the most likely case, not a quote: Repackify confirms after reviewing a request.
The rules behind the result
The triage applies these in order. The first rule that matches decides the outcome.
- Debris mixed in → paid haul-away. A recycler won't take a load with trash, wrap, drywall or metal in it, so it becomes junk removal. Separate the pallets and the clean ones may be free.
- Mostly broken → paid haul-away. Broken pallets have little resale value. Where a recycler accepts them they're repaired, dismantled or ground, not landfilled, but the trip is charged.
- Odd sizes → paid haul-away. Few buyers reuse non-standard sizes. A big load of one odd size can sometimes find a buyer, which Repackify checks.
- Good 48x40s, 200 or more → a buyer may pay. Loads of a couple of hundred good pallets and up, about a large box truck or more, are the kind pallet buyers look for.
- Good 48x40s, enough for a trip → likely free. A recycler can resell them, so collecting them covers the trip. Piles under about 10 rarely are.
- Mixed condition, 50 or more → likely free. In a big enough pile the good pallets carry the broken ones. Mostly-broken piles may cost a small fee.
- Anything else → paid haul-away. Usually a small pile. Letting it grow into a bigger load, or a recurring pickup, can change that.
What the triage can't see
Rot, water damage, a pile that's hard to reach, or a long drive can all change the outcome. That's why each ticket is reviewed before a pickup is confirmed. For what moves the price on paid pickups, see how pricing works; for worked examples, read free vs paid pallet pickup.